Privacy policy

Last updated: 15 August 2026

Who we are

WILDFOTO is operated by Paul Thomsen in the Northern Territory, Australia. This policy covers the WILDFOTO website, customer enquiries, bookings, email, WILDFOTO business messaging accounts, and the owner-operated WILDFOTO Video Manager.

Information we collect

We may receive your name, contact details, booking or order information, messages, attachments, and other information you choose to send us. When you contact a WILDFOTO Facebook Page, Meta may provide the Page-scoped profile name, profile image, message content, attachments, and identifiers needed to display and answer that conversation.

How we use information

We use this information to answer enquiries, provide tours and other services, manage bookings and orders, keep customer correspondence together, prevent misuse, and meet legal and accounting obligations. We do not sell personal information.

Connected services

WILDFOTO uses service providers including Microsoft for email, Meta for Facebook Page messaging, and Cloudflare for storage and delivery of public Showcase preview videos. Those providers process information under their own terms and privacy policies. Our private conversations portal brings authorised business correspondence into one place so WILDFOTO can respond efficiently.

Showcase video delivery

Public Showcase previews are stored by Cloudflare R2 and delivered directly through the WILDFOTO stock-video catalogue. When a visitor loads or downloads a Showcase, Cloudflare may process ordinary technical information such as the requested file, IP address, browser details and request timing to deliver and secure the service. WILDFOTO does not use Showcase playback to obtain YouTube or other third-party viewing profiles.

Storage and security

Information may be stored with our hosting and service providers. Access is restricted to authorised WILDFOTO administrators, and connection credentials are encrypted at rest. We retain correspondence only while it is reasonably needed for customer service, business records, security, or legal requirements.

Your choices

You may ask us to correct or delete personal information, subject to records we must keep by law. You can remove WILDFOTO’s access through your Facebook settings or stop contacting a WILDFOTO Page.

Data deletion requests

To request access, correction, or deletion, email paul@wildfoto.com.au. Please identify the email address, Facebook Page, or conversation involved so we can locate the correct records. We will verify the request and respond within a reasonable period.

Contact

Questions about this policy can be sent to paul@wildfoto.com.au.